45%
Faster Receiving
Inbound processed same day
Retail
Metro Retail Group
Barcode Scanning Solution
Handheld barcode scanning standardised receiving and reduced checkout exceptions across twelve stores.
Client Overview
Metro Retail Group operates twelve stores with a shared POS. Receiving and cycle counts were done differently at every site.
- Industry
- Retail
- Employees
- 350+
- Location
- Brisbane, QLD
- Business Size
- Medium Business
- Products
- General merchandise
- Key Challenge
- Inconsistent receiving and high scan exceptions
One Standard.
Every Store.
Metro Retail Group cut receiving time with a shared Datascan scanning workflow.
Implementation Process
-
01
Step 1
Requirement Analysis
Reviewed store receiving, cycle count, and POS exception reports across the network.
-
02
Step 2
Solution Design
Selected rugged handhelds and a labelling workflow that matched the existing POS.
-
03
Step 3
Deployment & Training
Staged a two-store pilot, then rolled the kit and playbooks to the remaining sites.
The Results
A single scanning standard across stores cut receiving time and improved on-shelf availability.
22%
Fewer Exceptions
Mis-scans at checkout down
Store managers finally have a process that works the same in every location. Receiving is no longer the bottleneck.
Daniel Crowe, Operations Manager, Metro Retail Group
Watch Success Story (3:45)
Products Used in This Project
ZEBRA PDT TC53E 2D-SR 6/64 WLAN AD/GMS
Learn more
OPTICON OPM-10 2D Presentation Scanner USB Black
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