Logistics
Kiryali Logistics
Mobile PDA Scanners
How DataScan helped Kiryali Logistics replace ageing, unreliable mobile computers with Zebra TC27 devices- restoring fast, dependable scanning and proof-of-delivery capture across their operations.
Client Overview
- Industry
- Logistics
- Employees
- 30+
- Location
- Melbourne, VIC
- Business Size
- Medium
- Products
- Logistics
The Challenge
Kiryali Logistics' delivery and warehouse teams relied on mobile computers to scan barcodes and capture customer signatures for proof of delivery. As their existing fleet of devices reached end-of-life, daily operations began to suffer.
- Devices Freezing Mid-Operation:- Ageing mobile computers regularly froze during use, disrupting workflows and slowing down staff across the operation.
- Unreliable Barcode Scanning:- Devices struggled to scan barcodes consistently, adding delays to warehouse and delivery processes.
- Poor Signature Capture:- Capturing customer signatures for proof of delivery had become inconsistent, affecting delivery confirmation and customer service.
Our Solution
After understanding Kiryali Logistics' operational requirements, Data Scan recommended the Zebra TC27, a modern mobile computer built for reliable barcode scanning and signature capture in demanding logistics environments to replace their ageing device fleet across more than 20 units. To ensure a smooth transition, DataScan provided a full specification sheet for Kiryali Logistics' IT department to review and confirm compatibility with their existing systems before proceeding.
Implementation Process
-
01
Week 1
Initial Consultation
Kiryali Logistics reached out to DataScan after their existing mobile computers began freezing and struggling with barcode scanning and signature capture.
-
02
Week 2
Device Recommendation
DataScan assessed their requirements and recommended the Zebra TC27 as a replacement across their fleet of 20+ devices.
-
03
Week 3
IT Compatibility Review
DataScan supplied a detailed specification sheet, allowing Kiryali IT department to confirm compatibility with their existing systems ahead of purchase.
-
04
Week 4
Purchase & Deployment
Following IT sign-off, Kiryali Logistics proceeded with the purchase and rollout of 20+ Zebra TC27 units across their operations.
The Results
Since replacing their ageing device fleet with the Zebra TC27, Kiryali Logistics has resolved the operational issues that were slowing their teams down.
"I am very happy with the devices — they're working really good with our operations."
Joseph, Operations Manager, Kiryali Logistics
Watch Success Story (3:45)
Products Used in This Project
ZEBRA PDT TC27 2D-SE55 6/64 5G STD AD/GMS
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